Shipping & Returns

RETURNS

No returns/refunds/exchanges after 30 days from delivery date.

All returned items must be in new and unused condition.

No returns/refunds/exchanges on sale merchandise.

No returns/refunds/exchanges on event/dated merchandise or traded players

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Refunds (if applicable)
Once your return is received and inspected, we will notify you that we have received your returned item(s) and update you on the status of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Once a refund is issued the amount of time it takes for you to receive your refund will be based on processing times by both the credit card processor and your card’s issuing bank. We have no control over how long this will take. If you have any questions about your refund please feel free to email us at customerservice@newmexicoutd.com

Shipping Returns

To return your product, you should mail your product to:

New Mexico United
Attn: Customer Service
317 Commercial St. NE 

Albuquerque, NM 87102

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Please allow for standard shipping and processing times for any exchanged product to reach you.
It is up to you as the customer to determine if you should consider using a trackable shipping service or purchasing shipping insurance when returning an item to us. We can’t guarantee that we will receive your returned item. Please consider shipping and processing times when returning items.

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